Buyer FAQs
What are the fees for buyers on Secondbloom for horticultural assets?
The fees for buyers on our multi vendor auction site for horticultural assets are 15% of the winning bid price. This fee serves as a premium and is added to the final bid price to determine the total amount that the buyer will be required to pay. This fee helps cover the costs associated with operating the auction site, providing support to buyers and sellers, and ensuring the security and transparency of the auction process.
How do I register to place a bid on the horticultural assets?
To register to bid on items on our multi vendor auction site, you will need to create an account. Here's how you can do it:
- Visit the auction site and click on the item you want to purchase to make a bid. Â
- A prompt to fill out the registration form with your personal information, including your name, email address, and password.
- Input your credit card information. This is required for bidding as it will be used to secure your bids and to process payment if you win an auction.
- Review and agree to the terms and conditions of the site.
- Submit your registration and wait for an email confirmation.
Once your account is set up, you can start bidding on items that interest you. Just remember, you will need to have a valid credit card on file in order to place a bid. If you have any questions or need assistance with the registration process, please don't hesitate to reach out to our support team.
How do I place a bid on an item on the site?
How do bid increments work on the horticultural assets auction?
On our multi vendor auction site for horticultural assets, the bid increments are determined by the vendor selling the item. The bid increment is the minimum amount by which a bid must be increased each time a bid is placed.
For example, if the current bid on an item is $100 and the bid increment is set at $10, the next bid must be at least $110. The vendor has the option to set the bid increment at a value of their choice, taking into account factors such as the value of the item and the desired pace of bidding.
It is important to note that bid increments can vary between items, so be sure to review the details of each auction to see the specific bid increment for the item you are interested in.
Bid increments help ensure that bidding is fair and competitive, as they prevent bidding wars from quickly driving up the price of an item. They also help to keep the auction process organized and moving forward in a smooth and efficient manner.
What currency does the site use for horticultural assets?
The currency used on our multi vendor auction site, Secondbloom, can vary depending on the location of the seller and the buyer. We support multiple currencies to make the bidding process as accessible as possible for our global community of buyers and sellers.
If you're unsure which currency is being used for a particular auction, you can check the item listing or contact the seller directly. If you need any assistance or have any questions about the currency used on Secondbloom, please don't hesitate to reach out to our support team. We are always here to help.
Can I place a bid if I live outside of the United States or Canada?
Yes, you can place a bid on our multi vendor auction site, Secondbloom, even if you live outside of the United States or Canada. We welcome buyers from all over the world to participate in our auctions for horticultural assets.
However, it is important to note that you may be responsible for any customs duties, taxes, or fees associated with shipping the item to your location. Be sure to take this into consideration when placing your bid, and communicate with the seller to ensure that you are able to take possession of the item in a timely manner.
If you have any questions about bidding or shipping for an item you're interested in, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
How do I contact a seller privately about a horticultural asset?
If you have a question about a recently posted horticultural asset on our multi vendor auction site, Secondbloom, you can easily reach out to the seller through the seller's vendor page on the site. Simply locate the item you're interested in and click on the seller's name to be directed to their vendor page. From there, you should be able to find a contact form or other means of getting in touch with the seller directly.
It's important to keep all communication related to the auction on the Secondbloom platform, as taking the sale offline is against our terms of use. This helps to ensure the security and transparency of the auction process, and makes it easier for our support team to assist if needed.
If you have trouble contacting the seller or if you need any other assistance, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
Is there proxy bidding available on the site for horticultural assets?
Yes, our multi vendor auction site, Secondbloom, offers proxy bidding for horticultural assets. Proxy bidding is an automated bidding system that allows you to place a maximum bid on an item, and the system will automatically place bids on your behalf up to your maximum amount. This can save you time and help ensure that you don't miss out on an auction because you were unable to place a bid in real-time.
With proxy bidding, you simply enter the maximum amount that you're willing to pay for an item, and the system will place bids for you in increments up to that amount. If another bidder places a bid, the system will automatically place a higher bid on your behalf, up to your maximum amount, until either you win the auction or another bidder places a higher bid.
If you have any questions or need assistance with proxy bidding, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
Why does the site place a hold on my credit card when I place a bid on a horticultural asset?
When you place a bid on a horticultural asset on our multi vendor auction site, Secondbloom, the site may place a hold on your credit card. This hold is used to secure your bid and ensure that you have the funds available to pay for the item if you win the auction.
The hold is typically for a small amount, usually a few dollars, and is used to verify that your credit card is valid and that you have sufficient funds available. This helps to ensure that all bids placed on the site are valid and that the auction process is fair and secure for all parties involved.
Once the auction is complete and the winning bidder is determined, the hold will typically be released, and the actual charge for the item will be processed. If you do not win the auction, the hold will be automatically released by your credit card issuer after a few days.
If you have any questions or concerns about the hold placed on your credit card, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
If I don't win the auction for a horticultural asset, why do I still have a hold from the site?
If you placed a bid on a horticultural asset on our multi vendor auction site, Secondbloom, but did not win the auction, it's possible that you may still have a hold from the site on your credit card. This hold may occur if the hold was not automatically released by your credit card issuer after the auction ended.
In some cases, credit card holds can take a few days to be released, so it's possible that the hold may still be present on your card. If you are concerned about the hold, you can contact your credit card issuer to inquire about the status of the hold and when it is expected to be released.
If you have any questions or concerns about the hold placed on your credit card, or if you need assistance resolving the issue, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
What is the reserve price for the horticultural asset I want to purchase?
The reserve price for a horticultural asset that you want to purchase on Secondbloom, is determined by the seller of the item. The reserve price is the minimum price that the seller is willing to accept for the item, and is typically set at a value that is lower than the estimated value of the item.
If the reserve price is not met during the auction, the item will not be sold, and the seller is not obligated to sell the item to the highest bidder. However, if the reserve price is met or exceeded, the item will be sold to the highest bidder at the end of the auction.
To determine the reserve price for a specific item, you can review the details of the auction listing or contact the seller directly. If you have any questions or need assistance with the bidding process, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
If the reserve price for a horticultural asset isn't met, what happens?
If the reserve price for a horticultural asset on our multi vendor auction site, Secondbloom, isn't met during the auction, the item will not be sold. The reserve price is the minimum price that the seller is willing to accept for the item, and if the bids do not reach the reserve price, the seller is not obligated to sell the item.
In this scenario, it is likely that the seller will repost the auction for the horticultural asset at a later date in an effort to reach the reserve price. The seller may also choose to lower the reserve price in order to facilitate the sale, but this decision is ultimately up to the seller.
If you have any questions or concerns about the reserve price for a specific item, or if you need assistance with the bidding process, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
How do I complete the transaction for a horticultural asset after the auction has ended?
At the conclusion of the auction for a horticultural asset on Secondbloom, the buyer will receive the seller's contact information to arrange for pickup. The buyer is responsible for contacting the seller directly to finalize the details of the transaction, including the pickup of the item.
For more information about completing the transaction, you can read our article on the topic by following the link Finalizing the Sale. This article provides detailed instructions and guidance on how to finalize the transaction for a horticultural asset after the auction has ended.
If you have any questions or need assistance with arranging for pickup, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
How can I arrange financing for a horticultural asset I want to purchase on the site?
Arranging financing for a horticultural asset that you want to purchase on our multi vendor auction site, Secondbloom, can be done through a third-party lender. We have partnered with LightStream to offer quick and seamless financing options for our buyers.
With LightStream, you can take advantage of low rates, funding that's available as soon as the same day* if you meet the requirements, funds deposited directly to your account, and excellent customer service. This makes financing your horticultural asset purchase through Secondbloom even easier.
You can fund your loan today if today is a banking business day, your application is approved, and you complete the following steps by 2:30 p.m. Eastern time: (1) review and electronically sign your loan agreement; (2) provide LightStream with your funding preferences and relevant banking information; and (3) complete the final verification process.
You can check out the loan options and apply directly from each auction listing on the site. If you have any questions, you can click here to learn more about the financing options available through LightStream. We may be compensated through links on this site.
If you prefer to explore other financing options, it's important to keep in mind that the best time to get approved for a loan is prior to bidding. The information provided in the auction listing is often sufficient for pre-approval for that specific asset, but if your lender requires additional information, you can use the "Contact" button to reach out to the seller.
If you have any questions or need assistance with arranging financing for a horticultural asset, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
How do I pick up the horticultural asset I have purchased on the site?
Picking up a horticultural asset that you have purchased on Secondbloom, is typically arranged directly between the buyer and seller. At the conclusion of the auction, both the buyer and seller will receive each other's contact information to arrange for pickup.
Here are some steps you can follow to pick up the horticultural asset you have purchased:
Contact the seller: After the auction has ended, you should reach out to the seller to arrange for pickup. You can use the contact information provided to you at the conclusion of the auction to get in touch with the seller.
Discuss pickup details: The seller will be able to provide you with information about the location of the horticultural asset and any other details you need to know about the pickup process. You can also discuss any special requirements or arrangements that need to be made.
Arrange transportation: If necessary, you should arrange for transportation to pick up the horticultural asset. This may include hiring a moving company, renting a truck, or using your own vehicle.
Pick up the asset: On the agreed upon date and time, you should pick up the horticultural asset from the seller. Be sure to inspect the asset to ensure that it is in the condition as described in the auction listing, and that all items included in the sale are present.
If you have any questions or need assistance with picking up the horticultural asset, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
How can I safely pay the seller for a horticultural asset I have purchased on the site?
To safely pay the seller for a horticultural asset that you have purchased on Secondbloom, we use Stripe for credit card processing. Stripe is a secure and reliable payment processor that is used by many online businesses.
When you purchase a horticultural asset on Secondbloom, you will be asked to provide your credit card information during the checkout process. This information is securely transmitted to Stripe, where it is processed and the payment is made to the seller.
If you have any questions or concerns about the payment process, please don't hesitate to reach out to our support team. We're here to help make your bidding experience on Secondbloom as smooth and enjoyable as possible.
Seller FAQs
How much does it cost to sell a horticultural asset on the multi vendor auction site?
On SecondBloom, there are no fees for the seller. You can list and sell your horticultural assets on our platform for free.
How does the site choose which horticultural assets to feature for sale?
The decision of which horticultural assets to feature for sale on SecondBloom, is made by the individual sellers themselves. Sellers have the ability to create their own account and list their assets for sale on the site. SecondBloom does not take title on the assets and does not have any control over which assets are listed for sale on the site.
Can I sell a horticultural asset if I live outside of the United States or Canada?
Yes, you can sell horticultural assets on SecondBloom, regardless of your location as long as it is legally allowed in your country and complies with the laws and regulations of the country the asset is being sold in and the country it is being shipped to.
Can I sell a horticultural asset if I live in Puerto Rico?
Yes, you can sell a horticultural asset if you live in Puerto Rico on SecondBloom. There are no restrictions on the location of the seller. However, please note that there may be additional shipping and handling fees for buyers if the horticultural asset is located outside of the United States or Canada.
How do I submit a horticultural asset for sale on the site?
To submit a horticultural asset for sale on SecondBloom, you will need to create an account and follow the steps to list your item. This may include providing a detailed description, photos, and any relevant information about the item you are selling. Our team may also review your submission to ensure it meets our standards and guidelines. Once your listing is approved, it will be published on the site and available for bidding.
What information do I need to provide to sell my horticultural asset on the site?
To sell your horticultural asset on the site, you will need to provide information about the asset, such as its make, model, condition, and any relevant specifications. You may also need to provide images and a detailed description of the asset to help potential buyers understand its features and benefits. Additionally, you may need to provide information about your location, shipping options, and any other relevant details to help facilitate the sale.
How can I take the best photos of my horticultural asset for sale on the site?
To take the best photos of your horticultural asset for sale on SecondBloom, you should follow these steps:
Choose a neutral outdoor background: Select an open outdoor area with no other equipment in the background and a neutral, unobtrusive background such as a park or natural setting.
Use even natural lighting: Take the photos in even natural lighting, avoiding visible shadows and direct glare.
Clean and prepare the equipment: Clean and prepare the equipment for the photo shoot, making sure it is free of any dirt, debris or stains.
Take photos from multiple angles: Take photos from multiple angles, including head-on, profile and 3/4 views, to showcase the equipment's features and condition.
Shoot in a horizontal orientation: Take the photos in landscape (horizontal) orientation, ideally with a 3:2 aspect ratio.
High-resolution photos: We require a minimum resolution of 2400x1600 px, so make sure to take high-quality, high-resolution photos.
Showcase any unique features or details: Take additional photos to showcase any unique features or details of the equipment, such as any attachments or special accessories.
By following these steps, you can ensure that your horticultural asset is well-represented in the photos and receives the attention it deserves from potential buyers on SecondBloom.
Is it recommended to take a video of my horticultural asset for sale on the site?
Yes, it is recommended to take a video of your horticultural asset for sale on the site. A video can give potential buyers a better sense of the asset's condition and features, and can help them make a more informed decision. By including a video with your listing, you can also help your asset stand out among other listings and attract more attention from buyers.
Who writes the listing description for my horticultural asset for sale on the site?
The seller is responsible for providing the listing description for their horticultural asset for sale on the site. However, the site may provide guidelines or suggestions to help the seller create an effective and appealing description.
How can I contact the site about my horticultural asset listing?
To contact the site about your horticultural asset listing, you can use the contact form or email address provided on the site's "Contact Us" page. You can also reach out through the site's social media channels or by phone if that information is available. The site's customer support team is available to assist you with any questions or concerns regarding your listing.
Can I schedule the start time of my horticultural asset auction on the site?
Yes, you have the option to schedule the start time of your horticultural asset auction on the site. This way, you can choose a date and time that works best for you and allows for optimal exposure of your asset to potential buyers.
How long does an auction last for a horticultural asset on the site?
The length of the auction for a horticultural asset on SecondBloom is determined by the seller when they create the listing. On average, auctions last 7-10 days, but the seller has the option to set a shorter or longer auction time depending on their preference.
Can I edit my horticultural asset auction once it's live on the site?
Yes, you can edit your horticultural asset auction while it is live on the site. However, please note that making changes to your listing may affect the bidding process and can potentially delay the sale of your asset. It is recommended to thoroughly review and make any necessary changes before submitting your listing for auction. If you need to make any changes after your auction has started, please reach out to the customer support team for assistance.
How do I respond to questions and engage during the auction of my horticultural asset on the site?
As the seller of a horticultural asset on the site, you can respond to questions from potential buyers by using the messaging system provided by the site. It's recommended to be prompt and professional in your responses and to provide detailed and accurate information about your horticultural asset. Engaging with potential buyers during the auction can help build trust and increase the chances of a successful sale. You can also address any concerns or questions they may have and provide additional photos or videos if needed.
Can I set a reserve price for my horticultural asset auction on the site?
Yes, you can set a reserve price for your horticultural asset auction on the site. This allows you to set a minimum price that you are willing to sell the asset for. Additionally, the site also provides the option to list a "Buy It Now" auction, which allows buyers to purchase the asset immediately at a set price without having to participate in the bidding process. Whether or not to disclose the reserve price is a personal decision and ultimately up to the seller.
Should I disclose the reserve price for my horticultural asset auction on the site?
The decision to disclose the reserve price for your horticultural asset auction on the site is up to you. Some sellers choose to disclose their reserve price to attract more bids and increase transparency, while others prefer to keep it private. Additionally, you have the option to list your auction as a "Buy It Now" auction, which allows potential buyers to purchase your horticultural asset at a fixed price without bidding. Ultimately, the choice is yours, and you should choose the option that you feel is best for your particular asset and circumstances.
Who can place a bid on my horticultural asset for sale on the site?
On the SecondBloom multi vendor auction site, anyone who has registered as a user and meets the eligibility requirements can place a bid on your horticultural asset for sale.
Can I try to make a deal for my horticultural asset outside of the auction on the site?
It is against the terms of use on SecondBloom to try to make a deal for your horticultural asset outside of the auction. All items must not be listed anywhere else during the time of listing and during the auction on the site. This helps to ensure a fair and transparent auction process for all parties involved.
If the reserve price for my horticultural asset isn't met during the auction, what happens?
If the reserve price for your horticultural asset is not met during the auction, the item will not be sold. However, you have the option to renew the listing and relist the asset for sale on the site again. This gives you another opportunity to find a buyer for your horticultural asset. Just keep in mind that listing items for sale on the site is subject to our terms of use, which includes the requirement that items not be listed elsewhere during the time of listing and during the auction.
How does the buyer get in contact with me once the item is sold?
Once the auction for your horticultural asset is successfully completed, the buyer will be able to get in contact with you through the messaging system on the site. You will receive a notification that the auction has ended and the buyer is interested in purchasing your item. You can then communicate directly with the buyer and coordinate the payment and shipping details.
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